An HR analyst at a 3,000-person hospital system used Microsoft Copilot to look up employee benefits. Routine query, nothing unusual. The response came back with patient treatment notes pulled from a SharePoint folder that had been sitting there for four years with broad permissions that nobody had ever cleaned up. …
MIT researchers looked at 150 interviews, a 350-person survey, and data from 300 public AI deployments. Their conclusion: 95 percent of organizations deploying generative AI are seeing zero measurable return on their investment. Not low returns. Zero. RAND Corporation ran a separate meta-analysis across 65 documented enterprise AI initiatives and…
The insource-versus-outsource decision in healthcare IT sounds like it should be simple. Either you build a team internally to handle your technology, or you hire an outside partner to do it. One costs more in salary and overhead. The other costs more in contracts and less control. Run the math,…
A healthcare data warehouse is a centralized system that pulls data from your EHR, billing platform, scheduling tools, and other operational systems into a single environment built for reporting and analysis. Instead of logging into four different platforms to answer one question, you query one data source that has already…
An MSO (managed services organization) in healthcare is a business entity that provides non-clinical administrative and operational support to physician practices. That typically includes some combination of billing, HR, IT, compliance, vendor management, and payer contracting. The physician practice retains control over clinical care. The MSO handles the business side.…
An AI readiness assessment evaluates whether your organization has the data infrastructure, security posture, governance framework, and operational maturity to adopt AI tools effectively and compliantly. In healthcare, that assessment carries additional weight because of the regulatory environment, the sensitivity of the data, and the operational complexity of clinical workflows.…
