PHOENIX, AZ – Focus Solutions, a managed IT provider specializing in healthcare, today announced a strategic partnership with Valley ENT, one of Arizona’s largest ENT specialty groups, supporting 60+ providers and over 275 users across 15 locations. Focus Solutions was selected following an infrastructure assessment that revealed critical gaps in technology management and service delivery.
Valley ENT, led by CEO Greg Robinson, had grown frustrated with inconsistent support, including one core server untouched for over 900 days, lack of ticket logging, and limited visibility into IT performance. Seeking transparency, accountability, and faster response times, the organization turned to Focus Solutions.
“We’re not a PE‑backed group with a blank check. We’re a clinical organization that can’t afford downtime,” said Greg Robinson, CEO of Valley ENT. “Focus put boots on the ground, gave us visibility, and earned our trust.”
The engagement began with a comprehensive infrastructure assessment in late 2024. Following the audit, Focus Solutions initiated a managed IT deployment in early 2025 that included:
- Onsite support staff in Phoenix and Tucson
- A virtual IT director to guide strategic infrastructure and security roadmap
- Robust ticket tracking, weekly reporting, and proactive monitoring
- Prioritized remediation of legacy and noncompliant systems
“They didn’t just talk about partnership—they showed up,” added Robinson. “Now I have clear reporting, a team that understands healthcare, and people I can count on in the same time zone.”
According to Focus Solutions CEO, Bruce Schaumberg, the partnership exemplifies the company’s commitment to delivering localized and healthcare-specific IT services.
“Healthcare clinics deserve technology partners who can physically show up when issues emerge, not just promise remote help,” said Bruce Shaumberg. “Our Arizona team bridges that gap with fast, expert, onsite support that restores confidence and minimizes downtime.”
About Valley ENT
Valley ENT is among Arizona’s largest ear, nose, and throat specialty practices. With over 55 providers serving communities in Phoenix, Tucson, Scottsdale, Mesa, Chandler, Green Valley, Flagstaff, and Sierra Vista, the organization is dedicated to delivering comprehensive, patient-centered ENT care.
About Focus Solutions
Focus Solutions delivers managed IT, cybersecurity, virtual IT director, and infrastructure management tailored for healthcare providers. With both local teams and national reach, Focus combines compliance expertise with real-world support to keep clinics secure, compliant, and operationally resilient.
Media Contact
Valerie Ray
Director of Marketing, Focus Solutions
valerie.ray@focushcs.com
https://focushcs.com/
