Tim Coan Joins Focus Solutions as Head of Strategy
Focus Solutions is thrilled to announce that Tim Coan has joined our team as Chief Strategy Officer. Tim brings 37…
With this scalable services module, we can easily adapt to changing requirements, supporting new technology integrations and future growth.
IT Operations Management
End User Support
Network Security
Server / Data Center
Communication & Collaboration
Medical Device Management
With industry-leading SLAs, 24/7/365 call center and 100% U.S. based help desk, our team detects and resolves issues before they impact your operations.
We combine advanced monitoring, custom data policy management and solution governance within a HITRUST framework to ensure the highest levels of security and regulatory compliance.
Exclusive to healthcare for 15+ years, more than 1,000 organizations have relied on our expertise, strategic IT guidance, and operational support to improve productivity, care delivery, and growth.
Get access to everything you need to protect your business, your patients and your data.
Our HIPAA-compliant services and customized data strategies are made for the healthcare sector, ensuring that every technology roadmap is specifically designed to meet the unique needs of your organization.
We provide full end-user support, including a 100% U.S. based help desk. Additionally, our 24x7x365 call center and ticket tracking portal ensures round-the-clock assistance with off-hours escalation options. Our assistance extends to tablets, smartphones, and PCs, and covers Office 365, G Suite, antivirus/ antimalware solutions.
24x7x365 monitoring ensures optimal performance and quick resolution of any issues. We offer comprehensive threat protection and intrusion detection, along with web filtering to safeguard your network. Our offerings also encompass network device management, proactive monitoring, lifecycle management, inventory management and regular firmware updates to keep your network devices up-to-date and secure.
Our server and data center services provide 24x7x365 system monitoring and support, ensuring your infrastructure is always protected and operational. We offer server backups, Microsoft OS and security patching, antivirus/antimalware solutions, and web filtering. We provide cloud hosting, SaaS, on-premises, and CoLo data center solutions, along with data conversions.
We provide comprehensive support for phone systems, contact centers, and CRM platforms. We offer end-user and hardware support, along with fault and performance monitoring to ensure seamless operations and secure communication. Our services include security patching, certificate management, and event management.
Our services include comprehensive setup, configuration, inventory and lifecycle management for all your medical devices. Our team provides expert device troubleshooting and regular firmware updates, acting as a liaison with manufacturers to resolve any issues efficiently. Additionally, we offer specialized support for PACS systems to ensure seamless integration and operation.
We bring a HITRUST Certified Framework designed for healthcare to help our clients operationalize security
Help Desk (7am to 6pm CST)
End User Support for
Device Management
24x7x365 Network Monitoring
Network device management
24x7x365 System Monitoring and Support
EHR/EMR Support (40+ Platforms)
Phone System / Contact Center / CRM Support
Office 365/G-Suite Support
Focus Solutions is thrilled to announce that Tim Coan has joined our team as Chief Strategy Officer. Tim brings 37…
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FOR IMMEDIATE RELEASE APPLETON, WI, April 24, 2023 – Focus Solutions, a healthcare technology consultancy and managed service provider, is…
Better Healthcare with Unified Technology
