Results
Case studies from specialty practices, MSOs, and multi-site groups that made technology work for them instead of against them. Read what changed and how.
Four MSPs in five years. One infrastructure assessment that finally gave Valley ENT control. Valley ENT is one of Arizona’s largest ENT practices, with more than 60 providers and 276 users operating across 15+ locations. It’s a clinical organization — not a PE-backed group — which means budgets are finite, downtime is not acceptable, and […]
Southeast Urology Management Company (SUMC) is a growing management services organization — an MSO — that manages urology practices across the Southeast. Founded by Hawk Sindel, SUMC runs operations end-to-end for the groups it manages: HR, clinical operations, revenue cycle, accounts payable. The model is full-service — practices under SUMC’s umbrella get centralized infrastructure and […]
Dakota Eye Institute is one of North Dakota’s leading ophthalmology practices, with 13 providers serving patients across 3 owned clinic locations, an ambulatory surgery center, and several satellite sites. The practice runs a multi-system environment: ModMed for practice management and scheduling, ModMed Gastro for the ASC, Compulink for optical, and Klara for patient communication and […]
Apex Skin is one of Ohio’s largest dermatology operations, with 52 providers delivering both medical and aesthetic services across more than 30 locations. The practice had built its clinical workflows on eClinical Works for over a decade, which meant 11 years of patient histories, biopsy records, treatment notes, and appointment data lived in a system […]
Urology Specialists of the Carolinas (USOC) is one of the region’s largest urology practices, with 35-plus providers seeing patients across 8 locations. As the organization grew, its IT environment didn’t keep pace. Legacy systems ran without documentation. Security protocols had never been established. And a series of MSP relationships had left behind a patchwork of […]
Dermatology Managed It Case Study How a 5-practice, 39-location dermatology MSO consolidated IT under a healthcare-focused partner After their previous IT vendor left firewall breaches unpatched and provider lockouts unresolved for weeks, Skin & Aesthetic Centers moved to Focus, the partner already running their Insights platform and data conversions. Skin & Aesthetic Centers is a […]
Pacesetter Health was managing a fragmented data environment built on years of acquisitions. Focus cleaned it up, consolidated it, and gave their team a single source of truth they could build on. Pacesetter Health is a PE-backed Physician Practice Management Organization that acquires and operates independent podiatry practices across general foot care, foot and ankle […]
Healthcare Analytics Case Study 250 providers, 7 practice groups, 3 EHR systems. One reporting view that works. Healthcare analytics for MSOs comes down to one problem: practice groups on different systems, all measured the same way. US Specialists Management was manually pulling data from separate EHR, practice management, accounting, and HR systems and consolidating it […]
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Every case study here is a real practice with a real problem. Find the ones closest to yours.
Practices that switched IT partners, consolidated vendors, or rebuilt infrastructure from scratch.
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EHR migrations, data conversions, and analytics implementations that changed how practices make decisions.
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Practices that closed security gaps, rebuilt compliance programs, or survived a near-miss and got serious.
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Groups managing three or more locations, MSOs, and PE-backed platforms scaling across acquisitions.
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Specialty practices running on EMA that needed a partner who already knew the platform.
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Practices that moved historical patient records between EHR systems and needed every chart to arrive intact.
Every case study here started with a conversation about what was not working. If your practice looks like one of these, let’s talk through what a Focus engagement looks like for your situation.
